TEMENOS INFINITY
Infinity is an omnichannel Digital Banking Application Suite which enables banks and financial institutions to deliver seamless customer experience. The following are the key features of 202104. For a complete list of the new features, refer What's New PDF Link.
| Vertical | Feature | Description |
|---|---|---|
| Digital Banking | Submit Payment with Insufficient Funds | If a user while making a payment selects an account whose balance is less than payment amount, the user will be allowed to submit the payment. On the Transfer Activities screen, the user can view the payment with status as “Awaiting Funds”. This applies to both transfer between own accounts and payment to third parties. |
| Digital Banking | Card Management | Enables customers to push their Debit and Credit Cards from mobile banking application into digital wallets to make secure payments – Apple Pay, Google Pay, and Samsung Pay. |
| Digital Banking | Signatory Approval Flow - Service Request Microservice | Service Request microservice is enhanced to maintain and track the Signatory Approval on a Service Request raised by the customer users in Infinity. |
| Digital Banking | Supporting Multi Facility Capability | The Corporate Origination application supports more than one facility within a Request and each facility has its independent journey post approval. |
| Digital Banking | Alerts Management | Infinity and Transact alerts are integrated. The system triggers default alert subscription at user onboarding and when linked to customer. |
| Digital Banking | Direct Debits – Skip Next Payment | The user is provided with a new option “Skip Next Payment” for their direct debit. The aim is that the user does not want to pay for the next bill. |
| Digital Banking | Suspend User – User Management | SME/businesses will be able to remove access to Customer IDs for a user in scenarios where they want to restrict access to a user. The system will suspend the user (cannot sign in) if removed Customer IDs were the only Customer IDs the user could access. |
| Digital Banking | REDHAT PAM - Task Enhancement | Corporate Origination application has the capability to create Team Tasks where a user can claim a task from the Team Task, reassign own task to another user, and introduced Failed and Pending statuses for tasks. |
| Digital Banking | Secure Message | Bank staff members can create and send new messages to a group of users based on their service type (Retail Banking, Business Banking and so on) and service definition. |
| Digital Banking | Infinity Workspace Application | Introducing the new Infinity Workspace application. It is built on top of the new architecture and integrated into the microservice framework and is highly configurable. |
| Digital Banking | Transparency Data for Transfer Between Own Accounts | For transfer between Own Accounts, users can view the following set of fields in the Review and Acknowledgment screens – FX rate, List of Charges, and Total debit amount. |
| Digital Banking | Onboarding Enhancement | Capability to select a Purpose and Currency for a Request in Corporate Origination application. |
| Digital Banking | Risk Ratings | Corporate Origination application supports Risk Rating feature for Entity with CRUD operations to support Internal Ratings and Adjustment Rating feature where user can adjust the actual rating. |
| Digital Banking | Components | Components for manage bill payees and unified transfers flow (create transfers and add beneficiary) are available for responsive web and mobile native channels. |
| Digital Banking | CSR Assist | CSR Assist mode is enabled for Business as well as Retail users and will also work with third-party authentication providers. |
| Digital Banking | Alerts for Business Scenarios | Alerts have been added for various payment initiation and approval scenarios for both US and Euro flows. Alerts have also been added for Edit/Cancellation of future-dated payments as well as Chequebook Request initiations. |
| Digital Banking | Additional Information (Customer Actions) | The first version of this crucial capability in Infinity Origination along with the Workflow Process engine (PAM) and Infinity Workspace, allows banks to raise questions automatically to end-customers. |
| Digital Banking | Editing of Bulk Payments | A new function has been introduced where a user can edit the bulk payment request before execution. The user can edit error payments, add a new payment, or modify the existing payment details. This eliminates the need to the file again in the event of any incorrect data. |
| Digital Banking | Wealth application key features | Key features of the first delivery include customer dashboard, portfolio servicing, securities orders, cash accounts, and market data for native and responsive web applications of the Wealth application. |
| Digital Banking | Adopted New Microservices | Infinity Origination adopts Document MS and Entitlement MS for uploading and downloading documents and entitlements respectively. |
| Digital Banking | Access to Newly Created Accounts for Customer ID | SME/businesses can define whether a user for a given Customer ID gets automatic access to new accounts – Implicit and Explicit Access. |
| Digital Banking | CSS3.0 Compliance | Achieved CSS3.0 compliance by adopting the latest features rolled out in the Quantum 9.2.x version. |
| Digital Banking | Cancellation of Warehoused Payment | A user can cancel a warehouse bulk payment which is future-dated and yet to be executed by the core application. |
| Digital Banking | Lending Space – Credit Cards | Introduction of the first version of the credit cards, taking the application to the Lending space. As an MVP solution, it allows the banks to get applications for Credit Cards, including few configurable attributes. |
| Digital Banking | Approvals for Chequebook Requests | The Approvals Engine has been enhanced to support mandates on non-monetary actions like chequebook requests and cancellation of future dated payments. |
Infinity is an omnichannel Digital Banking Application Suite which enables banks and financial institutions to deliver seamless customer experience. The following are the key features of 202101. For a complete list of the new features, refer What's New PDF Link.
| Vertical | Feature | Description |
|---|---|---|
| Digital Banking | Redhat PAM JBPM Integration | This feature supports transition from Quantum Fabric Workflow to Redhat’s Process Automation Manager (PAM) and Decision Modeling Notation (DMN) architecture in Corporate Origination application. |
| Digital Banking | Event Store, Adapter Framework and Generic Config Microservices | Onboarding application has consumed Event Store, Adapter Framework, and Generic Config Microservices as part of the new Infinity architecture. |
| Digital Banking | Edit and Delete Features | Crucial features in Corporate Origination application have been included to enable editing of various fields and sections within it, giving flexibility to bank users. |
| Digital Banking | Cheque Book Request and Stop Payment Request | Retail banking users can activate or deactivate user permissions for Cheque book request and Stop payment request at the FI level. |
| Digital Banking | Foreign Exchange (FX) Rates and Calculator | A calculator to convert one currency into another using the exchange rate in the application. The base currency details as well as the buy and sell rates of other currencies are displayed in the FX module. |
| Digital Banking | Bulk Payments | Bulk payment capability is added as part of Corporates/SMEs online Banking. Bulk Payments is integrated with Transact application directly. The request is created in Transact and processing of the payments is handled by Transact. |
| Digital Banking | Alerts Management | In Spotlight, option to choose the Recipient Type is added at the Alert Configuration level. This configuration determines the list of users to send an alert. |
| Digital Banking | Revoke Stop Payment | Online and mobile banking users can revoke stop payment request of a single cheque or series of cheques. |
| Digital Banking | Enhancements to User Management | Authorized Business Owners and Contract Admins using online banking can add new users to Transact over their accounts. The application now supports configuration-based approach for creation of users from existing customers in the core. |
| Digital Banking | Savings Pot | Retail banking users can create Savings Pot (Goal Pot/Budget Pot) in the same currency of their selected Primary Account (Principal Account) to which they are willing to create a Savings Pot. Enabled permissions with appropriate Features and Actions at Master Data Management (system level). |
| Digital Banking | IAM integration using Keycloak | Keycloak, an identity and access management (IAM) solution is integrated with Spotlight. All Spotlight users (bank staff) will be created and authenticated via Keycloak. |
| Digital Banking | User Preferences and Settings | Online and mobile banking users can access and manage profile settings. Integrated with Transact and Arrangement Microservice for Statement Preferences (e-statements and printed statement) of an account |
| Digital Banking | Service Definition Configurations | Using Spotlight, a Financial Institution (FI) can create a service definition to categorize the customer base based on various segments. The solution gives the flexibility to define these segments and through these the FI can offer set of different feature actions and set limits against them to customize the offerings. |
| Digital Banking | Enhancements to the Approval Matrix and Approvals Engine | Business Owners can define an Approval Matrix for their company and provision to enable or disable the approval matrix for each customer. The application supports approvals for Euro payments along with currency conversion. The Approvals Engine supports self-approval. |
| Digital Banking | Accounts and Statements | Enhanced the feature to differentiate between accounts held by the user. Ability to generate and download a combined statement across multiple accounts. |
| Digital Banking | Customer Role | A bank staff member can create roles which are applicable to contracts belonging to a service definition using Spotlight. |
| Digital Banking | Enhancements to the Approval and Request Dashboard | On the OLB application, My Approvals and My Requests dashboards are enhanced to allow the users to view the list of transactions which are pending their action and the history of all transactions which were approved/rejected in the past under two separate tabs. Any pending requests are now categorized under three revised sections: Single Transactions, Bulk Transactions, and Other Requests. |
| Digital Banking | Statement Preferences Settings | Enabled integration with Transact and Arrangement MS for the Statement Preferences (e-statements/ printed statement) of an account from banking applications. Users can be enrolled by creating a contract for the user by selecting the service definition and role for the customer ID. |
| Digital Banking | Online Banking User Enrollment | In Spotlight, a bank staff member can now directly search and view basic details of customers who do not have an online banking profile via the customer management search. |
| Digital Banking | Integration with Transact | The OLB application is integrated with Transact using IRIS APIs across the various areas of functionality for a user with access to multiple customer IDs – accounts dashboard, account details, transaction details, bulk payments, profile settings, and Euro payment flow. On the Native Mobile application, the homepage/dashboard, transfer activities, and profile settings are integrated with Transact using IRIS APIs. |
| Digital Banking | Service Request Statuses Mapping | Introduced Request status mapping within Service Request Microservice that allows the bank users to configure to send meaningful status values to a customer-facing banking application. |
| Digital Banking | Europe Money Movement Flows | Added attachments as part of the payment and transfer flows and retrieve the attachments when the user is viewing the past and scheduled transfers. Attachments are stored and retrieved in Document Microservice. As part of payment journey, users can save the beneficiary details and view the details on the Manage Beneficiary screen. |
| Digital Banking | Beneficiary Management Enhancement for Handling Contract Structure | The beneficiary is tied/linked at a customer ID level. A user can share the beneficiary with other customer IDs (to which the user has permission) or associate with one or multiple customer IDs. |
| Digital Banking | Audit Logs | Generic implementation of audit logging driven by a configuration file to capture the service request and response for all the business scenarios. Capability provided to avoid sensitive fields from getting logged. |
| Digital Banking | Loan Simulator | Loan Simulator API along with the JS file is introduced in Marketing Catalog microservice for loan simulation of non-banking customers. |
| Digital Banking | Loan Overview | This functionality enables banks to review the account summary, loan account and interest details of their respective loan product. This helps banks to validate the details and make decisions on the loan product. |
| Digital Banking | Loan Overview and Schedules | As part of the loan product, banks now can track and validate the interest, account summary, schedules and other dates associated with the loan. |
Infinity is an omnichannel Digital Banking Application Suite which enables banks and financial institutions to deliver seamless customer experience. The following are the key features of 202010. For a complete list of the new features, refer What's New PDF Link.
| Vertical | Feature | Description |
|---|---|---|
| Digital Banking | Account Statements | Ability to view more than one statement in a specific month based on the frequency of the statements in Retail and SME Banking applications. |
| Digital Banking | Advanced Interactive Filtering | Interactive filters are available in Retail and SME Banking applications to group by account type and customer/company for business users. |
| Digital Banking | Alerts Management | Revamp of the alerts management in Spotlight to allow the FIs to configure the channels and frequency at various levels and allow the customers to choose communication details other than primary for alerts. |
| Digital Banking | Cheque Book Request and Stop Payment Request | This feature in retail Banking is integrated with Service Request MS with Real Time and Near Time order style to capture the order in Service Request MS and manage life cycle of the service request based on the response from the third-party system. |
| Digital Banking | Custom Views | Enables personalized experience of the dashboard in Retail and SME Banking online and native mobile banking applications. A user can create and view a subset of accounts on the dashboard. |
| Digital Banking | Customer Due Diligence | This feature in Spotlight provides the ability to capture basic due diligence information for a customer by the bank staff. This includes citizenship/tax, employment, and account usage information. |
| Digital Banking | Enhancements for Combined Retail and Business Users | In native mobile application of SME Banking, indications and sectioning are added to distinguish between personal and business accounts/recipients in various modules of the application. |
| Digital Banking | Entity and Facility Overview | Captures entity and facility related information in the Corporate Origination solution. Information enrichment happens throughout the different stages of the lending life cycle and the data is persisted in the Loan Origination Service (LOS) microservice. |
| Digital Banking | Handling and Display of Company Name | For business users in SME Banking, on all modules across the application, the accounts displayed are now grouped by the company name to which the accounts belong. |
| Digital Banking | Manage Tasks | Creating and managing the tasks throughout the lending life cycle, delegating to teammates, and setting deadlines in the Corporate Origination solution. |
| Digital Banking | New Onboarding Request (with save and resume) | Corporate Origination solution allows capturing all relevant information about the borrower to enable sign them up in the system. This includes Borrower Information, Facility, Related Parties, Collateral, and Upload Documents. |
| Digital Banking | Payments for Europe Region | A bunch of enhancements including permission-based controls for adding or removing a beneficiary, adding attachments as part of the payment and transfer flow, notify the user when a SEPA payment is initiated among others in the Retail Banking application. |
| Digital Banking | Prospect Authentication | Enhancements on the prospect experience with authentication from user-experience and security perspectives in the Onboarding application. The prospects will now receive a temporary password when trying to resume an application. |
| Digital Banking | Quantum Workflow | First version with support to Quantum Workflow covering the post-submission workflow from Submission, Decision, Core Integration, and Funding in the Onboarding application. |
| Digital Banking | Reports | Ability to view, share, and download the reports in Spotlight that are created in Quantum Fabric. |
| Digital Banking | Request Overview | Captures request related information in the Corporate Origination solution. Information enrichment happens throughout the different stages of the lending life cycle and the data is persisted in the Loan Origination Service (LOS) microservice. |
| Digital Banking | Savings Pot | Ability to help Retail Banking customers save money for specific needs (planning a world trip, buy a new car, or simple savings) through Goal Pot and Budget Pot. |
| Digital Banking | SME Banking Integration with Microservices and Transact (T24) | Integrated with Transact using IRIS APIs across the various areas of functionality for authorized users – accounts dashboard, account details, transaction details, beneficiary management and more. |
| Digital Banking | Transaction Search | Integrated with Transact for partial keyword search as well as searching transactions based on Transaction Type, Amount, and Date Range in Retail and SME Banking applications. |
Infinity is an omnichannel Digital Banking Application Suite which enables banks and financial institutions to deliver seamless customer experience. The following are the key features of 202007. For a complete list of the new features, refer What's New PDF Link.
| Vertical | Feature | Description |
|---|---|---|
| Digital Banking | Payments for Europe Region | In Infinity Retail Banking, for Europe region, a new payment experience is introduced in online and mobile banking applications. |
| Digital Banking | Bulk Transfers | This feature in Infinity Retail Banking allows customers to make bulk transfers to multiple beneficiaries within the country at one go. |
| Digital Banking | Cheque Management | This feature in Infinity Retail Banking allows customers to view the status of individual cheques, create Stop Check Payments and view the fees associated with the Stop Cheque Payments. |
| Digital Banking | View Cheques and Swift MT103 Messages | Infinity Retail Banking now allows customers to view or download transaction summary, which provides details on cheques, demand drafts, and Swift MT103 messages for reference purposes. |
| Digital Banking | Combined Access to Retail and Business Accounts | This feature in Infinity SME Banking allows Financial Institutions (FI) to extend the capability to their customers (who have both business and retail relationships with the FI) to have a combined view of their retail and business accounts, using a single set of login credentials. |
| Digital Banking | Business Enrolment | Business owners can enrol their business for online banking access. The enrolments can either be auto-approved or approved by the FI’s based on the configuration. |
| Digital Banking | Native Mobile Application for Business Users | The mobile native channel is now introduced in SME Banking. |
| Digital Banking | Bulk Wire Templates | The Bulk Wire Template, in Infinity Retail and SME Banking, allows online banking application users to quickly initiate a wire payment to a group of payees for whom frequent transfers are initiated. |
| Digital Banking | Tracking Financial and Non-Financial Events | In Infinity SME Banking, the Audit/Event Log engine registered with Queue Master is used to log events for approvals, rejections, and user management functions. |
| Digital Banking | Custom Role Templates | This feature in Infinity SME Banking allows the business owners and other authorised managers of business users to create and manage pre-defined roles that are customised for individual business needs. |
| Digital Banking | Funding | The Funding module, in Infinity Onboarding, supports transfers between accounts including the Instant Account Verification (IAV) capability to verify an external account. |
| Digital Banking | Co-applicant Enrolment | Infinity Onboarding now allows Co-applicants to enrol themselves through the link they receive on opening a new account to view the account(s) associated with their profile. |
| Digital Banking | Ad Management - Campaign Pop-up | In Infinity Spotlight, a new campaign type, pop-up campaign is introduced. The new campaign is designed to support around 15 screens in mobile banking and 30 screens in online banking. |
| Digital Banking | Secure Messages | Secure Messages feature in Infinity Spotlight is enhanced to notify customers through available channels when they receive a secure message. |
| Microservices | Displaying Campaigns as Pop up Messages | Campaign microservices is now enhanced to store or retrieve the additional details related to profiles and displaying campaign in a pop up window. |
| Microservices | Hierarchy of Product Catalogue in API Responses | Marketing Catalogue Microservice is enhanced to maintain the hierarchy of the product catalogue in API’s responses. |
